Tom Shay is a fourth-generation small business owner. During the 30-plus years when Tom was a part of the family operation, the businesses were ongoing laboratories for the management and promotional techniques that Tom shares.
He presents proven and time-tried ideas on the topics of marketing, business strategy, customer loyalty, business-management design, employee skills development, and financial control.
The company website, profitsplus.org, is the largest website designed for small business with hundreds of articles, and many calculators to assist in making management decisions. The website is provided to all as a free service, used by many consultants as a tool to help them in their work.
Tom has authored twelve books on small business management, a book on vendor relations and a college textbook on small business accounting and business planning. Having written over 400 columns in 75 trade publications, he has been nominated three times for the Jesse H. Neal award for editorial excellence in business media. He has earned the Certified Speaking Professional (CSP) distinction, which has been attained by less than 8 percent of speakers worldwide.
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