August 9-11, 2022 | Wisconsin Center | Milwaukee, WI

Received a 1 Star Review. Now What?


How your customers feel about your business is important. Your business reputation online indicates to your potential customers how you do business. Up to 62% of a customer’s decision on whether to do business with your company or another is based on online reviews. So, then, what do you do when you receive a 1-star review? The solution isn’t complicated. Effective management of your business’s review platforms can make a measurable difference. These platforms help drive your customers, improve your reputation, register for listings, and set you apart from your competition. When you attend this session, you’ll walk away with valuable information about the day-to-day processes you’ll need to know to confidently manage your business’s online reviews and reputation.

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