The frequent question is, "Where can I find good employees?" The answer is that initially you have to build your own good employees. This requires an ongoing educational program (not training). As you convert your current employees into good employees, you will find that the good employees from other businesses will arrive on your doorstep and will want to apply for a job. This is because the good employees want to work with other good employees.
Based on this ground work, your staff will develop for you the necessary job descriptions, policies, and procedures required for the successful operation of your business.
This topic is shared based on my personal experience in our store.
1. A staff education program is key to the success of your business
2. You don't find good employees; you have to develop them
3. Job descriptions, policies, and procedures will help your business operate smoothly and allow you as the owner to do less hands on managing.